Privacy Policy

Creating Insights Art Therapy respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles under the *Privacy Act 1988 (Cth)*.

This policy outlines how personal information is collected, stored, and used through this website and within professional services provided by Louise Weston.

Who We Are

Creating Insights Art Therapy is operated by Louise Weston, Art Therapist, Psychotherapist, Counsellor, and Supervisor, based in Warranwood, Victoria, Australia.

Professional memberships include:

* PACFA Clinical Member
* ANZACATA Professional Member

Information We May Collect

Personal information may be collected when you:

* submit an enquiry form
* contact us by email or phone
* book an appointment
* participate in therapy, supervision, workshops, or groups
* subscribe to newsletters or journal updates

Information collected may include:

* name
* contact details
* emergency contact information
* referral information
* relevant health or support information
* session notes and clinical records where applicable

Only information reasonably necessary for providing services is collected.

How Your Information Is Used

Your information may be used to:

* respond to enquiries
* provide therapeutic or supervision services
* manage appointments and administration
* communicate important service updates
* maintain professional records
* comply with legal and ethical obligations

Confidentiality

Confidentiality is respected and maintained in accordance with professional ethical guidelines and Australian privacy laws.

Information will only be disclosed:

* with your consent
* where required by law
* where there is a serious risk to safety or wellbeing
* where mandatory reporting obligations apply

Where appropriate, information may also be shared with relevant health professionals or support teams with written consent.

Storage and Security

Reasonable steps are taken to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

Records may be stored securely in:

* password-protected digital systems
* secure practice management systems
* locked physical storage where applicable

Website and Cookies

This website may collect non-identifying information such as:

* browser type
* pages visited
* general website analytics

Cookies may be used to improve website functionality and user experience.

You may disable cookies through your browser settings if preferred.

Third-Party Links

This website may contain links to third-party websites or platforms, including social media and external resources. Creating Insights Art Therapy is not responsible for the privacy practices of external websites.

Access to Your Information

You may request access to your personal information or request corrections where appropriate, subject to relevant legal and ethical obligations.

Requests can be made via the contact details below.

Contact

For privacy-related enquiries, please contact:

Louise Weston
Creating Insights Art Therapy
Warranwood VIC 3134

Email: louise@creatinginsights.com.au
Website: www.creatinginsights.com.au

Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in services, legal requirements, or professional practices.

The most current version will always be available on this website.